Terms and Conditions

General Provisions

These Terms and Conditions apply to all users of the Qbet Casino website and associated services. They form the complete agreement between the user and the platform. In the event of any inconsistency between these terms and any specific game or promotion rules, the specific rules shall take precedence for that particular activity.

Eligibility and Account Registration

To use the services, you must be of the applicable legal gambling age in your jurisdiction of residence and must not be in a territory where online gambling is prohibited. You may only register one account. All information provided during registration must be accurate and complete. The casino reserves the right to close accounts where inaccurate information has been supplied or where eligibility criteria are not met.

Verification may be requested at any time to confirm identity, age, and payment details. Failure to provide requested documentation in a timely manner may result in account suspension or closure.

Account Security and User Responsibilities

Users are solely responsible for maintaining the confidentiality of their username, password, and any other security information. Any activity conducted under your account will be regarded as having been carried out by you. You must notify customer support immediately if you suspect unauthorised access. The platform is not responsible for any losses resulting from a breach of account security where this is due to your own actions or omissions.

Deposits, Withdrawals and Financial Transactions

All deposits and withdrawals must be made through the approved payment methods displayed on the website. Applicable limits are shown within the cashier section and may vary depending on the payment provider selected. Processing times may vary and are subject to additional checks where required. Funds will only be paid to accounts held in the name of the registered account holder.

The casino may apply reasonable checks to prevent fraud, money laundering, or other prohibited activity. Where such checks are carried out, users agree to cooperate fully and provide any information reasonably requested.

Bonuses and Promotions

From time to time, promotional offers and bonuses may be made available. Each offer carries its own specific conditions, including wagering requirements, time limits, and game contributions. Bonus-specific conditions may apply and should be reviewed carefully before participation. The casino reserves the right to withdraw, amend, or cancel any promotion at its discretion.

Game Rules and Fair Play

Each game available on the platform has its own set of rules which can be accessed within the game interface. By playing any game, you agree to be bound by those rules. All games operate using certified random number generators to ensure outcomes are determined fairly. Users must not attempt to manipulate, interfere with, or exploit any game, software, or system.

Prohibited Activities

Certain conduct is strictly prohibited, including but not limited to: fraudulent behaviour, collusion, use of unauthorised software or bots, chargeback abuse, and providing false or misleading information. Any attempt to abuse the services, bonuses, or promotions may result in immediate account suspension, forfeiture of winnings, and permanent exclusion. The casino may review transaction and gameplay patterns to identify such activity.

Responsible Gambling

The platform is committed to supporting responsible gambling. A range of tools and settings are available to help customers manage their activity, including deposit limits, loss limits, reality checks, and self-exclusion options. Users experiencing difficulty with their gambling are encouraged to utilise these tools or contact customer support for further assistance. Further information and support resources can be found on the responsible gambling page.

Intellectual Property

All content, graphics, software, and materials on the website remain the intellectual property of the casino or its licensors. Users are granted a limited, personal, non-exclusive licence to use the services for personal entertainment only. Any other use, including reproduction, modification, or distribution, is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by applicable law, the casino shall not be liable for any indirect, consequential, or special damages arising from the use or inability to use the services. Liability is limited to the amount wagered by the user in the relevant period where such liability arises. The platform provides services on an “as is” basis and makes no warranties regarding uninterrupted or error-free operation.

Changes to These Terms

The casino may revise these Terms and Conditions at any time. Continued use of the services after such changes constitutes acceptance of the updated terms. Users are encouraged to review the Terms and Conditions periodically. Significant changes will usually be notified via the website or email where appropriate.

Termination and Suspension

The casino may suspend or terminate an account at any time where there are reasonable grounds to believe a breach of these terms has occurred, or for any other legitimate commercial or regulatory reason. Upon termination, any remaining balance will be returned to the user subject to verification and deduction of any amounts owed.

Contact and Complaints

Any questions regarding these Terms and Conditions or complaints about the services should be directed to customer support in the first instance. The casino will endeavour to resolve issues fairly and promptly. Details of how to contact support are available on the website.